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   BPO / Remote Processing                                   

Services » BPO

Remote Processing is a specialized service wherein a responsible provider manages an entire business operation or business function including support staffing and information technology, to improve business performance and increase shareholder value.

Building on India's proven software skills and low cost English-speaking labor, leading global firms like GE, AMEX, Citigroup are setting up call centres to offer help-desk support, payroll accounting and bill processing, all delivered remotely through increasingly cheaper, high-speed telecom links.

The business processes we take offshore are the areas where we excel and bring our clients in-depth expertise, greater business value and competitive advantage. Our solutions are guaranteed to cut costs and improve performance and often our fees are contingent upon measurable results. The range of services include

• Inbound Calls - Customer Service, Technical support, Telemarketing, help-desk etc.
• Outbound Calls – Customer Service, Telemarketing, Collections etc
• E-mail: Customer Service / tech Support/e-sales
• Accounting and Finance - GL / AP / AR / Recon / BS / PL
• Transactions like Orders and Claims Processing

Services advantages include No Up Front Investments, Lower Overheads - Pay by the Drink, Management, Administration and Training and Large Resource Pool which helps clients free-up to focus on core area of their business.

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